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[email protected]Manage & Cancel Subscription
Your HARIE subscription is billed through your app store (Apple or Google). You can manage or cancel it at any time through your device settings.
iPhone (Apple)
- Open Settings on your iPhone
- Tap your name at the top
- Select "Subscriptions"
- Tap HARIE and select "Cancel Subscription"
Android (Google Play)
- Open the Google Play Store
- Tap your profile picture at the top right
- Select "Payments & subscriptions" → "Subscriptions"
- Tap HARIE and select "Cancel subscription"
Frequently Asked Questions
When you sign up for HARIE Standard, you automatically start with a free 7-day trial. During this time, you get full access to all Standard features including AI training plans, unlimited photo imports, wearable sync, and analytics. If you don't cancel before the trial ends, regular billing begins (€6.99/month or €69.99/year).
You can cancel your subscription at any time through your device settings. On iPhone: Settings → your name → Subscriptions → HARIE → Cancel Subscription. On Android: Google Play Store → Profile picture → Payments & subscriptions → Subscriptions → HARIE → Cancel subscription. The cancellation takes effect at the end of your current billing period.
After cancellation, you can continue using HARIE Standard until the end of your paid period. After that, you'll automatically switch to the free tier. With the free tier, you can still plan manually, browse the exercise catalog, and use 2 photo imports per month. Your existing data is preserved.
Open the HARIE app and go to your profile. There you'll find the "Training Locations" and "Availability" sections where you can adjust your settings at any time. Changes will be reflected in your next plan generation.
Make sure you have at least one training location with equipment set up and your weekly availability configured. Also check your internet connection. If the problem persists, contact us at [email protected].
Yes. You can delete your account and all associated data at any time. Go to Profile → Delete Account in the app. Alternatively, send us an email at [email protected] and we'll take care of it. Please note: an active subscription must be cancelled separately through your device settings (Apple App Store or Google Play Store).